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September 29, 2008

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Soulsupastarr

Hey,

I have a few questions regarding We7, which I can't seem to find the answers to in the FAQ:

Q1) I've recommended We7 to some friends/family but I'm unsure how I redeem the "free £1.00 top-up's" so I can buy music from the website.

Q2) In the FAQ it says that users can download a total of 500 free ad-supported tracks each week (with a maximum of 100 each day). However, it says that I've exceeded my quota for this week already! (after I downloaded 55 free ad-supported tracks today to listen to). I'm not sure if this is correct, but does We7 take into account the current ad-supported songs already downloaded that are displayed in a list (for example the total number might be 500) or is it 500 new ad-supported songs each week?. If it is the latter, will I be able to download more ad-supported songs this week?.

This is more of a suggestion, but I thought it could be a good addition to We7 - will there be a facility added for listeners to know how many free songs they have remaining for each day/week?.

I'd appreciate it if you could answer my questions and keep the good work with the We7 website!, thanks!

Gareth Reakes, CTO We7

Hi,

Thanks for the questions. We will update the FAQ with the answers.

1 - It get added automatically when they sign up. If you have anyone specific you would like me to check on drop me a mail (gareth at we7 dot com).

2 - That should not happen. Drop me your username by email and I will take a look into it.

3 - Thanks for the suggestion. There are going to be some major changes to the website in the next couple of weeks. Would love your feedback again after that.

Thanks for your support.

Soulsupastarr

Thanks for the reply, I've sent you an e-mail.

Jeff Paul Internet Business

I am running a small internet marketing business as my side business. This has helped me cut time when I’m free from my busy schedule. I really get satisfaction when I am my own boss.

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